Service 07
Information that moves once, on a defined contract, with failures that surface to a person.
CRM, ERP, APIs, business applications and connected data workflows.
Common problems
Systems Integration usually starts here
- The same record maintained in several systems
- Exports and imports held together by a scheduled spreadsheet
- Integrations that fail silently
- No agreement on which system is right
The Elvoria approach
How we run this work
01
System of record first
Before any integration, we agree which system is authoritative for each entity. Everything else follows from that.
02
Contracts, not point-to-point exports
Defined interfaces with versioning, so one side can change without breaking the other.
03
Failures are work items
Retries, dead-letter handling and alerts routed to someone who can act.
04
Reconciliation from day one
A report that compares both sides, owned by a person, not an assumption that it worked.
Core capabilities
What is inside this service
- Integration architecture
- API design and development
- CRM and ERP integration
- Event and message-based integration
- Data mapping and transformation
- Monitoring, retries and reconciliation
Example deliverables
What you receive
- System and data-flow map
- System-of-record decisions per entity
- Interface contracts and documentation
- Integration components in production
- Error handling and alerting
- Reconciliation reporting
Representative workflow
A typical shape for this work
Illustrative workflow. The real sequence is agreed during definition.
Implementation considerations
Things worth knowing early
- Vendor API limits and rate caps shape the design
- Historical data cleanup is often needed before sync is reliable
- Changes in a vendor system can break integrations without notice
- Someone must own the reconciliation report or it will be ignored
Transformation pathway
Connect Business Systems
FROM
Information re-entered between CRM, finance, operations and support.
TOWARDS
Systems that exchange information on a defined contract.
Illustrative sequence. Real sequencing is agreed during definition.
Related
Services that usually travel with this one
08
Data and Decision Intelligence
Data foundations, analytics, reporting, dashboards and decision-support experiences.
Read more06
Cloud and Platform Engineering
Cloud architecture, deployment automation, application modernisation and observability.
Read more03
Intelligent Automation
Workflow automation, AI-assisted processes, document handling and operational assistants.
Read moreQuestions
About systems integration
Systems Integration
Tell us where this service would have to start.
Describe the process, the system or the product you have in mind. We will come back with what we would need to look at first and what we would expect to find.